How to proceed is, of course, your choice. You can ask them how severe the failed self-test is on the disk in question. It also depends very much how the manufacturer of the disk has implemented the self-test. It depends - predicting the future seems to be difficult and is always associated with some margin of uncertainty. Depending on the specific disk and circumstances a failed check here can be relatively harmless (due to ‘bad blocks’, see next section) or a early sign of more severe problems that are often growing more serious and lead to a failed summary status check and a dying disk later on. and might not even fail for sure later on. It is included because some people like to get warnings about possible disk problems as early as possible even if the disk is still quite O.K. self-test is usually not as ‘severe’ as a failing summary-status check. If those fail this is usually a sign of serious trouble as explained above. SMARTReporter’s main function is to perform the S.M.A.R.T. self-test check’ please read the next section. These long failures these are generally more indicative of imminent disk failures.Īlso note that this section applies to a failed ’S.M.A.R.T. errors seem to come in two flavors, short transient failures that often do not mean that the disk will certainly fail and longer errors where the status goes to "failing" and doesn't switch back to "O.K." anymore. If you are an advanced user you can select drive in question in "SMARTReporter->Disk Checks->S.M.A.R.T.->Advanced Tools" and click "Show attributes" to get more information about which attribute is responsible for triggering the alert. catch all possible HDD errors - it's just a very valuable indicator." Please read the section about the reliability of S.M.A.R.T. alert doesn't mean that your HDD will completely fail for sure, nor can S.M.A.R.T. These are just well-meant suggestions, you are of course free to ignore them. alert sufficient evidence that the disk is bad, and will immediately issue an RMA for its replacement under warranty.ģ.) In any case you should not rely on said disk with critical data anymore. Some disk manufacturers consider a S.M.A.R.T. alert since disks might fail without predictable signs, there might not be enough time left for a complete backup and there could also be already some data corruption at this point).Ģ.) Contact Apple, or your disk manufacturers technical support department for instructions. Q: Why can't I command-drag the menu icon of SMARTReporter?ġ.) Make sure your backup of all valuable data on the disk is complete and up-to-date (do not delay making backups until you get a S.M.A.R.T. Q: Why does SMARTReporter display only one menu icon although i have multiple HDDs? attributes for my disk show 'Pre-fail', is my disk going to fail? Q: Does SMARTReporter work under non-admin accounts? Q: How can I limit the size of the log-file? Q: How to change how long SMARTReporter preserved collected data for plotting? Q: Does SMARTReporter work when no user is logged-on? Q: How reliable are the e-mail problem notification mechanisms? Q: I've set SMARTReporter not to display an icon in the Menu or the Dock. Q: How can i make SMARTReporter do things like playing a loud sound when it detects a disk problem? Q: Why does the "Disk-Space-Check" not match the values seen in the Finder? Q: Does SMARTReporter support 'Fusion'-disks? Q: Why does SMARTReporter claim to check more disks than I actually have? Q: Will running SMARTReporter prevent my Mac or its disks from going to (idle) sleep? Q: Why would I need SMARTReporter although S.M.A.R.T. checking on disks attached to PCI-ATA-cards? checking on external disks (USB/FireWire)? Q: Which disks can SMARTReporter actually check for problems? Q: What about the polling interval for the S.M.A.R.T. status than SMART Utility, TechTool Pro or DriveDX? Q: Why does SMARTReporter report another S.M.A.R.T. Q: Can SMARTReporter predict every possible disk failure? Q: What to do when SMARTReporter informs me about an I/O-error? Q: What to do when SMARTReporter informs me about a failed S.M.A.R.T. Q: What to do when SMARTReporter informs me about a S.M.A.R.T.
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